Dunkin' Manager
Summary
Title:Dunkin' Manager
ID:143619019
City, State:Charleston, SC
Department:Operations
Location:Charleston International Airport
Description

GROW With US!

Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn’t serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We’re dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler’s Best Friend. We strive to ensure we’re fulfilling our team members' career potentials through training, skills-development, and career pathways – as our team members grow and succeed both personally and professionally, so does Hudson.


Job Summary: A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin’ standards, franchisee policies and procedures and in compliance with all applicable laws.


50% Discount available to you at the store
Full Time – Charleston International Airport
Shifts: Open availability including weekends

Job Responsibilities:

  • Able to perform all responsibilities of restaurant team members
  • Lead team meetings
  • Deliver training to restaurant team members
  • Ensure Brand standards, recipes and systems are executed
  • Create and maintain a guest focused culture in the restaurant
  • Review guest feedback results and implement action plans to drive improvement
  • Communicates restaurant priorities, goals and results to restaurant team members
  • Execute new product roll-outs including training, marketing and sampling
  • Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
  • Control costs to help maximize profitability
  • Completion of inventory on a periodic basis as determined by Franchisee
  • Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
  • Completion of DCP and other vendor orders
  • Conduct self-assessments and corresponding action plans
  • Ensure restaurant budget is met as determined by Franchisee
  • Manages cash over/short in restaurant and ensures team members are following franchisee’s cash management policies
  • Engages with Dunkin’ Brands Field Operations team as appropriate
  • Recruit, hire, onboard and develop restaurant team members
  • Plan, monitor, appraise and review employee performance
  • Coach restaurant team members to drive sales, improve profitability and guest satisfaction

Required Qualifications:

  • Basic computer skills
  • Fluent in spoken and written English
  • Strong analytical skills and business acumen
  • Works well with others in a fun, fast-paced team environment
  • On time, demonstrates honesty and a positive attitude
  • Willingness to learn and embrace change
  • Ability to train and develop a team
  • Guest focused
  • Time Management
  • Problem solving
  • Motivating others
  • Standing on feet
  • Repetitive motion including bending, stooping and reaching
  • Lifting packages (if applicable) 
  • Wearing a headset (if applicable)
  • Working in a small space
  • A minimum of one year experience in the food and beverage industry.
  • Basic math and financial management
  • Previous leadership experience in retail, restaurant or hospitality
  • College Degree preferred

Some of our company-offered benefits for you and your family include:

  • Health & Well Being: Medical/Dental/Vision Insurance
  • Paid Time Off
  • Various Personal and Parental Leave Programs
  • Universal Life Insurance
  • Retirement Programs & Matching Employee Contributions: 401K & RRSP
  • Employee Recognition & Anniversary Programs
  • Training, Development, and Growth Opportunities
  • Tuition Assistance & Scholarship Programs

Hudson Group will consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law.

All offers are contingent upon successful completion and passing of background checks and/or employment verification results.

Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.

 

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