Bookstore Lead Associate
Summary
Title:Bookstore Lead Associate
ID:14310
City, State:Indianapolis, IN
Department:Operations
Location:Indianapolis International Airport
Description

Bookstore Job Descriptions

 

Bookseller Basics

  • Customer Service – exhibit the ‘Traveller’s Best Friend’ behaviors
  • Practice product knowledge – share what you know with your customers
  • Ring Sales/Cash Handling
  • Book Look-up/location - find the book/put the book in the customer’s hands
  • Shelving (identify appropriate section, shelve according to the organizing principle appropriate to a given section)
  • Understand and execute basic tenets of store merchandising policy (including promotional compliance)
  • House Keeping/Recovery
  • Cycle counts – keep the system accurate

 

Book Lead

  • Bookseller basic responsibilities (as above)
  • Order books and other bookstore merchandise- insure that store selection closely reflects needs and desires of local customer base.
  • Pull and process product returns (identify appropriate titles using inventory system reports) – manage inventory flow
  • Supervise staff to insure all requisite duties are performed, delegate tasks and follow up to insure proper and timely completion
  • Organize store displays and sections insuring proper placement and organization of all titles. Merchandise store to focus on key titles and maximize sales potential
  • Insure proper execution on promotional calendars and company best seller lists
  • Insure accuracy of the inventory management system through accurate receiving, returns, file transfers and routine cycle counts. Supervise processes, insure staff performance in same.
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