Job Summary:

 

Provide excellent customer service and maximize sales by assisting in the daily operation of the store

 

Job Responsibilities:

 

Responsible for ensuring customer service and guests are satisfied

Deliver a Pink Spoon experience to every guest

Scoop ice cream for guests

Acknowledge and greet customers as they enter the store or approach the cash-wrap

Follow all company policies, cash handling policies and procedures

Communicate effectively with customers, fellow employees and store management

Effectively operate a cash register

Know basic store layout to assist customers in their selection of product and be able to answer customer questions about the entire store

Be knowledgeable and familiar with the surrounding businesses/offerings within the facility

Assist other store employees in maintaining security in stores

Receive, stock product and rotate product

Inform management of any out of stock situations

Help maintain a neat, clean, organized store, which includes sweeping, dusting, straightening of product

Clean and sanitize all areas of the store, including washing of dishes and mopping floors

Maintain all brand standards

Perform related work as assigned

 

Knowledge, Skill and Ability:

 

Ability to interact with diverse personalities

Proficiency in the operation of a cash register

High degree of interpersonal skills

Prolonged periods of standing, walking, bending and stooping

Ability to lift at least 50 pounds

Manage multiple tasks and basic mathematical skills

 

Education and Experience:

 

High School Graduate or equivalent

Prior restaurant, cafe, coffee, bakery or customer service experience preferred

 

 

Pre-employment criminal background check required